Shipping policy

Shipping Information

• Free UK shipping on all orders.
• Processing time: 1–2 business days.
• Estimated delivery: a further 3–7 business days.
• All orders are shipped with tracked delivery.
• A tracking number will be emailed once your order has been dispatched.
• We currently ship within the United Kingdom only.

Delays and Issues

Delivery times are estimates and occasionally carriers run late. If your package is delayed, hasn't arrived, or arrives damaged, please contact us via our contact page or at info@bellanero.com and we'll help as quickly as possible.

Customer support hours: Monday – Sunday, 9:00 AM – 6:00 PM (UK time). We aim to respond within 24 hours.

For information on cancellations and returns, please see our Refund Policy. Nothing in this policy affects your statutory rights.